Factors to consider when selecting a consultation approach.
Definition
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"Web-based
consultation" is defined as receiving responses to a series of
special topic questions on a specially designed web site
over a six-week period.
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Open
participation
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Participation in the process
can be open, depending on the purpose and situation of the
consultation.
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Closed
participation
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Participation in the
consultation process can also be restricted and provided by invitation
only -- based on a pre-selected participant list.
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Interactive
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Respondents can receive the
results of the consultation by e-mail, or view results posted on the
web site. A follow-up consultation
process is possible for a sub-sample of the original consultation
group.
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Nine-step work plan for web-based consultation
Selection of our survey experience
Benefits of web-based consultation
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FEATURES
An
important feature of our online consultation approach is that it is
flexible and provides lots of opportunity to customize the process to
match the specific needs of each of our clients. It helps in the
design phase of a project as well as in the implementation phases.
Being able to post results of a study is also a significant
advantage, especially when our clients require further feedback on
analysis and interpretation of results from the participants in the
consultation process. This is also particularly helpful when
soliciting feedback from experts at different stages of a study. The
opportunity to provide secure access to the information concerning a
consultation assignment is also an important feature of our approach.
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Download a Bytown Consulting PDF presentation on benchmarking
For more information on the Bytown web-based consultation service
phone us at 
or e-mail us at 
SmartWebline.com is a service of Bytown Consulting